What Om Packers & Movers Pvt. Ltd. Removals can do for you..
A successful move demands a professional and knowledgeable team in full command of the challenges and potential problems associated with relocation; consultants with the resources and ability to provide a personalized and efficient program throughout the process.
Om Packers & Movers Pvt. Ltd. highly experienced international team of consultants, many with a personal understanding of international relocation, knows the culture and speaks the working language of its city, as well as the languages of your employees. Our familiarity with local property markets, professional enquirys, negotiating skills and knowledge of the local language can be a valuable asset for you and your company.
Services are offered for single employees, families, group and business moves, whether short-term or long-term assignments. We've helped notable companies and their relocating employees make successful and cost-effective moves both domestically and globally. Find out more about our services.
Total Quality
Quality is a much used term, but few people are able to define it. At Om Packers & Movers Pvt. Ltd.. we believe that quality should not be something that is confined to a Quality Department or the achievement of industry accreditations. We want to push beyond the basics. Quality should be understood and practiced by everyone throughout our business, at every step and each interaction with the customer.
Total Quality is Om Packers & Movers Pvt. Ltd. general business approach and strategy aimed at embedding awareness of quality in all our organisational processes.
Making Quality Part Of Our Language
Om Packers & Movers Pvt. Ltd. Total Quality programme is comprised of different elements that our staff can all relate to within their own roles. All working together they ensure everyone within our organisation has a common understanding of quality and how what they do affects the service you ultimately receive as our customers.
Customer Focus
Everything we do is driven by our customers. We ask what is important to you and use customer feedback to continually develop and improve our services.
Culture
Om Packers & Movers Pvt. Ltd. nurtures an underlying culture that promotes good practices and behaviours that benefit our customers and help Interdean achieve its Vision. Interim's Values ensure that all our employees are working towards the same goal in a positive way. Proactive, Respectful, Innovative, Diligent, Ethical.
Leadership & Involvement
Om Packers & Movers Pvt. Ltd. aims to lead its employees and in turn for our people to take responsibility themselves. We involve them in our business and the continual improvement processes by empowering them.
Customer Satisfaction
Om Packers & Movers Pvt. Ltd. defines customer satisfaction as our performance against our customers' expectations. In 2009, Om Packers & Movers Pvt. Ltd. helped 1,28,000 individuals and families to relocate with, 97.8% of customers stating that they would recommend Interim's services to others.
Processes and best practice are the foundations of Om Packers & Movers Pvt. Ltd. that when combined with the skill and experience of our staff achieves consistently high standards across our business.
Continual Improvement
Under Om Packers & Movers Pvt. Ltd. Continual Improvement programme, we strive to continually improve our processes and everything we do as a company. The Program is a simple and easy to remember process that everyone at Om Packers & Movers Pvt. Ltd. can apply in order to progressively improve what they do.
Training & Develoment
The Om Packers & Movers Pvt. Ltd. Academy of moving excellance is key to Interim's training and development programme for our employees & associates. It also serves as R & D centre for improving employee skills & attitude, packing & handling procedures, improved & safe logistics solutions, customer
Industry Standards & Benchmarks
Om Packers & Movers Pvt. Ltd. is certified & accredited with Industry bodies committed to quality services. Furthermore Om Packers & Movers Pvt. Ltd. works with organisations such as IMA, AITU, IMS to help develop best practices and improve standards across the relocation and international moving industry.
